CUSTOMER CARE
Each collection is designed and hand-made.
PRIVACY & SAFETY
Effective date: January 17, 2018
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Vintage & Love (“we”, “our” or “us”), respect the privacy rights of our users.
Harpertous.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This privacy policy explains what personal information is collected through our websites and online services, how that information is used, to whom it's disclosed, and how it's safeguarded.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
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WHEN YOU ACCESS OR USE THE WEBSITE, OR OTHERWISE PROVIDE ANY INFORMATION TO US, YOU AGREE TO THIS PRIVACY POLICY.
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INFORMATION COLLECTED
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We recognize the particular importance of protecting privacy where children are involved.
We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.
Haufit does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method.
You may need your own Harper tous account and may be required to be logged in to the account and have a valid payment method associated with it in some purchases.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse
PERSONAL DATA
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Types of personal data which we may collect about you include:
Contact information such as names, addresses, telephone numbers, and email addresses.
Billing information such as billing address and credit card information.
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Your transaction history ( we reveal only the last four digits of your credit card numbers when confirming an order).
We will share this information only with those directly involved in the processing of the underlying transaction, and who maintain appropriate security measures designed to safeguard such information. (PayPal – Stripe).
We may also share your information with certain third parties in other circumstances, including when complying with legal process, preventing fraud or imminent harm and/or ensuring the security of our network and services.
The personal data which we collect from you may be used, disclosed and/or processed for various purposes, depending on the circumstances for which we may/will need to process your personal data, including:
To communicate with you, to maintain and improve customer relationship, to assess, process and provide products, services and/or facilities to you, to administer and process any payments (including refunds) related to products, services and facilities requested by you, to establish your identity, to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us, to provide you with services or assistance that you have requested, to provide you with information and/or updates on our products, services, upcoming promotions offered by us and/or events organised by us and selected third parties which may be of interest to you from time to time.
COOKIES
We use cookies for a variety of purposes to improve your visits to our websites. The help function of your browser should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued or to not receive cookies at any time. If you set your device to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of our exciting features of our website.
SUBSCRIBERS
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With your permission, we will send marketing information to you, such as promotional offers or information about new product offerings.
PRIVACY POLICY UPDATES
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We reserve the right to change this Privacy Policy at any time, so please review it on a regular basis. Any changes made to this Privacy Policy will be posted here. The date stamp at the top of the page represents the last day this Privacy Policy was updated. If you have questions about this Privacy Policy, you can contact us at contact@vintageandlove.com
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THIRD -PARTY SERVICE PROVIDERS
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We used other companies (Ups, Usps, FedEx) and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail.
They have access to personal information needed to perform their functions, but may not use it for other purposes.
Our Website may use third parties such as network advertisers to serve advertisements on our Website and may use traffic measurement services to analyze traffic on our Website.
HOW INFORMATION IS COLLECTED
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Certain portions of this site may require that you register for an account before being able to access them. On those portions of the Website that require registration, we may collect information to create your account, as well as to determine specific content, products and services that may be of particular interest to you.
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information.
You can review and change certain personal information related to your use of our online sites (such as your name and contact information). To access your information at haufit website, simply sign in to your account using your email address and password, and you will be able to your or modify your billing- and shipping-related information, and other account information, by logging onto our Services
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TRACKING
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When you access our Services, we may collect navigational information, such as browser type and version, service-provider identification, IP address, the site or online service from which you came, and the site or online service to which you navigate.
We may track your use of the Website over time for the purpose of, among other things, enhancing your experience on the Website and providing marketing messages, promotions, offers of products and services and other content which we think may be of specific interest to you.
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BY ACCESSING OR OTHERWISE USING THE SITE YOU AGREE TO THESE TERMS & CONDITIONS. IF YOU DO NOT AGREE TO THE WEBSITE TERMS OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE TO THE WEBSITE TERMS, YOU SHOULD STOP USING THE WEBSITE, TERMINATE YOUR ACCOUNT AND DISCONTINUE PURCHASING PRODUCTS FROM THE WEBSITE.
By using any product or service from Harpertous.com store, you hereby acknowledge and consent the condition of your use of the side, and strictly in accordance with these terms of use. As a condition of your use of this website, you warrant to Rita Wynwood that you will not use the site for any purpose that is unlawful or prohibited for these terms. Rita Wynwood reserves the right, in its sole discretion, to terminate your access to the site and the related services or any portion thereof at any time, without notice.
If you are dissatisfied with this site, or any conditions of use, your sole and exclusive remedy is to discontinue using this site.
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PRODUCTS WARRANTIES:
If a product offered by Harper tous itself is not as described, your sole remedy is to return it in unused condition.
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PAYMENTS INFORMATION:
To purchase the online products, you must provide valid payment card and billing information.
All credit/debit card transactions on the Website are processed using Stripe, a secure on-line payment gateway that encrypts your credit/debit card details in a secure host environment.
Payment for Products can be made by Visa, MasterCard, American Express and Discover Card. You can also choose to pay with PayPal.
When you purchase items through the services, prices will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to have your payment card billed for the total amount displayed at check out. By purchasing items through the Services, you represent and warrant to Harper tous that you are capable of entering into a contract under the applicable law.
You may need your own Harper tous account to use certain Harper tous services, and you may be required to be logged in to the account and have a valid payment method associated with it. We take reasonable care, in so far as it is within our control to do so, to keep the details of your order and payment secure. But you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. We cannot be held liable for any loss you may suffer if a third-party procures unauthorized access to any data and/or personal information that you provide when accessing or ordering from the website.
Harper tous is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to our website. We do not store your credit card information on our website, but rely on Stripe and your PayPal account to do so.
Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using our website, you agree to be bound by that policy.
LIMITATIONS OF LIABILITY
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We assume no responsibility or liability for consequential, or any damages, viruses that may infect your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this site, or your downloading of any information or materials from this site. By using this Web Site, you agree not to disrupt or intercept our electronic information posted on this site or on any of our servers. You also agree not to attempt to circumvent any security features of our site, and to abide by all applicable, local, state, federal and international laws, rules and regulations.
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This privacy policy & Terms and Conditions was last updated on the Effective Date listed above.
PRODUCT LABELING
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Unless otherwise noted, product names, descriptions and labeling are of U.S. origin.
PAYMENT METHODS
Credit / Debit Cards
- PAYPAL
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